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This store has earned the following certifications.
All Mollcity water bottles are crafted from food-grade 304 stainless steel, both inside and out, and are free from harmful chemicals such as BPA and phthalates. Ensuring the highest level of drinking water safety is crucial for your child's healthy development. We pledge to only use materials that meet the strictest safety standards, providing you peace of mind every time you and your child drink from our bottles.
Our non-slip silicone sleeve not only resists wear and tear from accidental drops, but it also prevents the clinking sound that often accompanies placing the bottle down. Whether you're in the office, at the classroom, or anywhere else, your child can drink without any disturbances.
The easy-to-grip loop handle lid features an internal ice filter to prevent ice from entering, making drinking a smooth and enjoyable experience. With a convenient loop handle, your child can carry the bottle to parks, schools, sports fields, and any other place they need a quick drink.
Our vacuum insulated water bottle keeps beverages cold for 24 hours, ensuring your child can enjoy refreshing water all day long at school. The dual-layer construction is non-condensing and sweat-proof, making it easy for little hands to hold even when they are wet or covered in mucus.
Sturdy 18/8 stainless steel ensures that our water bottles can withstand life’s inevitable knocks and drops. Designed for years of use, the powder coating is durable and resistant to flaking or fading, maintaining a vibrant look even after frequent cleaning. Our 24/7 after-sales service is available to answer any questions or concerns about our products.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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